- Do guests need to download an app?
- No. They scan the QR code at the door and choose a language. It works in Safari and Chrome on any recent phone.
- What about headphones?
- Guests use their own. If they have none with them, they can turn the sound off and follow the talk as text.
- Can the venue Wi-Fi handle it?
- Audio uses about 30 MB per hour per phone. 300 guests with sound use at most around 15 Mbit/s in total, and mobile data works too.
- How good is the translation?
- Fast and accurate with clear speech, and we load your terminology in advance. It does not replace an interpreter in negotiations where every word must be weighed.
- Which languages do you support?
- The speaker can use any of more than 90 languages, and each guest picks their own. 32 of them can be read aloud, and the rest are shown as text. You decide which languages the app offers on the day.
- Can the talks be heard afterwards?
- Yes, if you want. After the day, every talk can be heard as an audiobook in the guest's own language, with the text following along. Guests find it in the same app. We ask the speakers for permission in advance.
- What if a guest says no to photos?
- Their row on the list is clearly marked, so your photographer and marketing team know not to use pictures of them. The guest can use the app like everyone else.
- Can we write our own survey questions?
- Yes. You write the questions; we set them up, translate them into your guests' languages and collect the answers for you in your own language. Only guests who said yes to the survey receive it.
- Where does the app live?
- At yourname.hallingo.com. It can be up the same day, and your IT department does not have to do anything. If you would rather use your own address, such as speak.yourcompany.com, your IT department adds one DNS record.
- What does it cost?
- It depends on the length of the day, the number of languages and how much design is needed. You get a fixed price after our first call.
- Do you store what is said?
- Audio from the room is never stored. The text is removed from the server when the day is over, unless you have chosen the audiobook. In that case we keep the text for the audiobook only, for as long as you want.